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Remote Desktop

Remote Desktop, as just about everything Micro$oft does, is the crudest and hardest way to accomplish a task. Just to make your troubleshooting less insane if it does not work with your setup, here are a few things that have to be enabled for it to work. This applies mainly to trying to set it up for a remote, and not in-house, operation.

Computer that you are trying to connect to:

1) Might need to insert windoza setup cd to setup remote desktop permissions for Windoza firewall (service pack 2).
2) Static IP for port routing. Open remote desktop port in Windoza firewall, any physical routers that you have, and/or the firewall in your modem/router that connects you to the Internet. PortForward.com is very useful for such information.
3) Right click the computer icon on the desktop>Properties>Remote Desktop enabled. Also, check that the msconfig process has not been turned off as well.
4) The account you will be connecting to must have a password
5) You will need a dynamic DNS service configured
6) Power must be on on the computer you are connecting to. This is far from trivial: it is very likely if you computer sits in a trafficked area that someone will turn it off after working on it or just because it makes too much noise or shows too many (blinking) lights.

The computer you are connecting from might also need to have the ports opened in firewalls as well. For basic troubleshooting, try to connect within your home network at first. If it works, then it is either the DNS service or the unopened ports that do not work. Or you might try something simpler than Remote Desktop for similar functionality.

 

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